Introduction
In our mission to make commerce better for everyone at BloggersPlace, we collect and use information about you, our
merchants using BloggersPlace to power your business
customers who shop at a BloggersPlace-powered business
partners who develop apps for merchants to use, build stores on behalf of merchants, refer potential entrepreneurs to BloggersPlace, or otherwise help merchants operate or improve their BloggersPlace-powered business
users of BloggersPlace apps and services.
visitors to BloggersPlace’s websites, or anyone contacting BloggersPlace support
This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know (for example, through the BloggersPlace admin or by email).
Our values
Trust is the foundation of the BloggersPlace platform and includes trusting us to do the right thing with your information. Three main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.
Your information belongs to you
We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work, our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
We protect your information from others
If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
We help merchants and partners meet their privacy obligations
Many of the merchants and partners using BloggersPlace do not have the benefit of a dedicated privacy team, and it is important to us to help them meet their privacy obligations. To do this, we try to build our products and services so they can easily be used in a privacy-friendly way. We also provide detailed FAQs, documentation and whitepapers covering the most important privacy topics, and respond to privacy-related questions we receive.
Why we process your information
We generally process your information when we need to do so to fulfil a contractual obligation (for example, to process your subscription payments to use the BloggersPlace platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). European law calls these reasons “legitimate interests.” These “legitimate interests” include:
WordPress addons and themes are used on the BloggersPlace Network so please take care to understand the privacy of the plugins and themes you choose to use.
preventing risk and fraud
answering questions or providing other types of support
helping merchants find and use apps through our app store
providing and improving our products and services
providing reporting and analytics
testing out features or additional services
assisting with marketing, advertising, or other communications
We only process personal information for these “legitimate interests” after considering the potential risks to your privacy—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information or the technical measures we use to protect your information.
One of the ways in which we are able to help merchants using BloggersPlace is by using techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (1) still have a human being involved in the process (and so are not fully automated); or (2) use machine learning in ways that don’t have significant privacy implications (for example, reordering how apps might appear when you visit the app store).
We may process your personal information where you have provided your consent. In particular, where we cannot rely on an alternative legal basis for processing, where your data is sourced and it already comes with consent or where we are required by law to ask for your consent in the context of some of our sales and marketing activities. At any time, you have a right to withdraw your consent by changing your communication choices, opting out of our communications or contacting us.
Your rights over your information
We believe you should be able to access and control your personal information no matter where you live. Depending on how you use BloggersPlace, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information (for example, direct marketing). We will not charge you more or provide you with a different level of service if you exercise any of these rights.
If you buy something from a BloggersPlace-powered store to exercise these rights over information about your purchase, you need to directly contact the merchant you interacted with. We are only a processor on their behalf, and cannot decide how to process their information. We will of course help our merchants to fulfil these requests by giving them the tools to do so and by answering their questions.
If you are a merchant, partner, Shop user, BloggersPlace employee, or other individual that BloggersPlace has a direct relationship with, please submit your data subject request through our online portal. Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may use a third party to collect and verify identification documents.
If you are not happy with our response to a request, you can contact us to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.
Finally, because there is no common understanding of what a “Do Not Track” signal is supposed to mean, we don’t respond to those signals in any particular way.
Where we send your information
We are a UK company, but we work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, province, or country, including to the United States. This data may be subject to the laws of the countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws.
Transfers outside of Europe and Switzerland
If you are in Europe, the UK, or Switzerland, your personal information is controlled by our Irish affiliate, BloggersPlace International Ltd. Your information is then sent to other BloggersPlace locations and to service providers who may be located in other regions. When we send your personal information outside of Europe, we do so in accordance with European law.
Finally, while we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order). For information about how we respond to such orders, please review our Guidelines for Legal Requests.
How we protect your information
Our teams work tirelessly to protect your information and ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information. You can find more information about our security measures at https://www.BloggersPlace.com/security
How we use “cookies” and other tracking technologies
We use cookies and similar tracking technologies on our website and when providing our services. For more information about how we use these technologies, including a list of other companies that place cookies on our sites, a list of cookies that we place when we power a merchant’s store, and an explanation of how you can opt-out of certain types of cookies, please see our Cookie Policy.
How you can reach us
If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact BloggersPlace Support, or mail us at one of the addresses below. If you would like to submit a legally binding request to demand someone else’s personal information (for example, if you have a subpoena or court order), please review our Guidelines for Legal Requests.
Privacy policy
This Privacy Policy describes how BloggersPlace (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at webmaster@bloggersplace.com or by mail using the details provided below:
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose: shared with our processor BloggersPlace
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor BloggersPlace and ANY OTHER VENDORS WITH WHOM WE SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and Wallet addresses), email address, and phone number.
Customer support information
Purpose of collection:
Source of collection:
Disclosure for a business purpose:
Personal Information collected:
Purpose of collection: to provide customer support.
Source of collection: collected from you
Disclosure for a business purpose: Zoho and or Hubspot
Personal Information collected:
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
We use BloggersPlace to power our online store. You can read more about how BloggersPlace uses your Personal Information here: https://www.BloggersPlace.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the Protection of Personal Information Act (POPI Act) and General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor BloggersPlace uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Selling Personal Information
We do not sell your personal information
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
Name
Function
Duration
_ab
Used in connection with access to admin.
2y
_secure_session_id
Used in connection with navigation through a storefront.
24h
_BloggersPlace_country
Used in connection with checkout.
session
_BloggersPlace_m
Used for managing customer privacy settings.
1y
_BloggersPlace_tm
Used for managing customer privacy settings.
30min
_BloggersPlace_tw
Used for managing customer privacy settings.
2w
_storefront_u
Used to facilitate updating customer account information.
1min
_tracking_consent
Tracking preferences.
1y
c
Used in connection with checkout.
1y
cart
Used in connection with shopping cart.
2w
cart_currency
Used in connection with shopping cart.
2w
cart_sig
Used in connection with checkout.
2w
cart_ts
Used in connection with checkout.
2w
cart_ver
Used in connection with shopping cart.
2w
checkout
Used in connection with checkout.
4w
checkout_token
Used in connection with checkout.
1y
dynamic_checkout_shown_on_cart
Used in connection with checkout.
30min
hide_BloggersPlace_pay_for_checkout
Used in connection with checkout.
session
keep_alive
Used in connection with buyer localization.
2w
master_device_id
Used in connection with merchant login.
2y
previous_step
Used in connection with checkout.
1y
remember_me
Used in connection with checkout.
1y
secure_customer_sig
Used in connection with customer login.
20y
BloggersPlace_pay
Used in connection with checkout.
1y
BloggersPlace_pay_redirect
Used in connection with checkout.
30 minutes, 3w or 1y depending on value
storefront_digest
Used in connection with customer login.
2y
tracked_start_checkout
Used in connection with checkout.
1y
checkout_one_experiment
Used in connection with checkout.
session
Reporting and Analytics
Name
Function
Duration
_landing_page
Track landing pages.
2w
_orig_referrer
Track landing pages.
2w
_s
BloggersPlace analytics.
30min
_BloggersPlace_d
BloggersPlace analytics.
session
_BloggersPlace_s
BloggersPlace analytics.
30min
_BloggersPlace_sa_p
BloggersPlace analytics relating to marketing & referrals.
30min
_BloggersPlace_sa_t
BloggersPlace analytics relating to marketing & referrals.
30min
_BloggersPlace_y
BloggersPlace analytics.
1y
_y
BloggersPlace analytics.
1y
_BloggersPlace_evids
BloggersPlace analytics.
session
_BloggersPlace_ga
BloggersPlace and Google Analytics.
session
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/
The information discussed between BloggersPlace employees and or consultants is treated as confidential and is only to be used within BloggerPlace, this is to protect the client and us.
BLOGGERSPLACE LIMITED
ATTN: Chief Privacy Officer
Office 1777 58 Peregrine Road
Hainault, Ilford
Essex
IG6 3SZ
Last updated: 2022/06/13